After you confirm your pickup details, you’ll receive instant confirmation. If you update your chosen time slot, availability can change, and your confirmation reflects the latest status.

Check your selected pickup slot before you arrive.

Please bring a valid ID and your booking confirmation. If you have a helmet preference, bring it—otherwise we provide a helmet for your ride.

Yes. For safety, a helmet is required. We include a helmet with the rental, so you don’t need to purchase one separately.

You’ll need a valid ID at pickup. Age requirements can vary by vehicle type, so if you’re booking for someone else, confirm the age rule before your selected time slot.

If you’re unsure, use the contact option and we’ll help you choose the right ride.

A deposit or incident policy may apply depending on the vehicle and the details of your pickup. During checkout and confirmation, you’ll see the exact requirements tied to your booking.

Please read your confirmation message carefully so there are no surprises at pickup.

Yes. Rescheduling depends on availability for the new pickup time slot. If the new slot is available, your updated confirmation will reflect the latest time and pickup location.

For the fastest change, select a new slot using the booking rail.